Privacy Policy
16:39 - 20/09/2022
Privacy Policy
Personal Information of member's means information that is identifiable, including but not limited to the following: Full name, email, phone number, address to register for an account on the website duocthaofungi.com and bank account information to receive payment for collect to delivery.
- Commitment to confidentiality Members' personal information
The Company commits that the collection and use of personal information of the Member on duocthaofungi.com website will only be done with the consent of the Member, except for the cases of collection and use of information without member's agreement following by law such as:
Collecting Member's personal information to perform a service contract;
Collecting Member's personal information to calculate service charges and pay for collect to delivery.
The Company is committed to absolute confidentiality of the Members' personal information by the information security policy specified in this Regulation, including the following contents:
a. Purpose and scope of information collection
- Company may collect information about number of visitors and partners of ducthaofungi.com website, including the number of pages the Member views, the number of links (links) and other information in connection with the connection to the website duocthaofungi.com. In addition, the Company will collect information from the web browser that the Member uses when accessing the website duocthaofungi.com, including but not limited to: IP address, language used, time, ...
- Company collection, manages and uses the Member's personal information for the purpose of managing the Member's database and promptly handling arising situations (if any).
b. Scope of information use
- Implement shipping service on duocthaofungi.com website and online payment on baokim.vn gateway;
- Resolving complaints with third parties;
- Send announcements about the latest services and information on the duocthaofungi.com website, including but not limited to: sending open letters, thank you letters, technical information, new event information, information about regulations new information, warning information… In addition, Members can receive new notifications, upcoming events of duocthaofungi.com.
- In some really necessary cases: (a) at the request of competent state agencies; (b) in case the provision of such information is reasonable to protect the rights of the duocthaofungi.com website before the law; (c) urgent and necessary situations to protect the personal safety rights of other Members of the duocthaofungi.com website (if any).
- In some cases, Company may hire an independent unit to conduct market research for projects and then the Member's information will be provided to this unit. This service provider will be bound by a confidentiality agreement under which they are only allowed to use the Member's information for the purpose of market research for the project.
c. Information storage time
- Member's personal information will be automatically kept confidentially in duocthaofungi.com website's memory until Member requests to delete personal information.
d. Persons or organizations that may have access to information
Members agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:
- Company
- Bao Kim E-Commerce Joint Stock Company;
- Service Provider;
- The third party has an integration service with the website duocthaofungi.com;
- Event organizers and sponsors;
- Competent state agencies in case of request as prescribed in operation regulations;
- Market research company;
- Financial advisor, legal and audit firm;
- The complaining party can prove the member's violation.
e. Address of collection and management information unit
CÔNG TY CỔ PHẦN DƯỢC THẢO FUNGI
Address:
Main Office: 44A Huỳnh Phan Hộ, Trà An Sub-district, Bình Thủy District, Cần Thơ City
Hồ Chí Minh City Branch: 36 Bùi Tư Toàn, An lạc Sub-district, Bình Tân District- 0974.099.756
Contact phone/Zalo: 0939 391 619 - 0936 086 555
Fax: 02923.744739
f. Methods and tools for Members to access and correct their personal data
The Member has the right to self-check, update, correct or remove any of his/her personal information by logging into his/her account and accessing the admin page of his/her login account or by contacting company's info in section e. However, any modification, addition or cancellation of any personal information must fully comply with the regulations on account registration information on duocthaofungi.com website to ensure the Company, the Service Provider Department and Bao Kim E-commerce Joint Stock Company provide timely service with the best quality.
g. Mechanism for receiving and resolving Members' complaints related to personal information being used for improper purposes or beyond the scope specified in this Regulation
Members are solely responsible for the accuracy and legality before third parties and competent state agencies for all information posted on the duocthaofungi.com website. Company is not responsible for any information that the Member has posted.
In addition to the scope and purposes of collection and use of personal information as specified in this Regulation and in accordance with the law. Any form of collecting and using a Member's personal information for other purposes without the consent of the Member is a violation and sanctioned. The Company will receive and handle the Member's complaints regarding the misuse and scope of the Member's personal information according to the following process:
Step 1: Members complain about a case related to their personal information with the Company by contacting the support information that has been publicly posted on duocthaofungi.com or contacting the phone number 02923744315 (hereinafter referred to as “The Complainant”).
Step 2: The company will transfer to the responsible department for settlement.
Step 3: Within 10 (ten) working days from the date of receiving the complainant's complaint, the Company will reply to the Complainant about the complaint settlement results.
H. Addmit and accept
By communicating with the Company and/or using the services on the duocthaofungi.com website, the Member agrees that: the Member has read and understood the content of this regulation and agrees to let the Company collect, use and transfer your Personal Information as described in this policy.
The Company has the right to amend and supplement the contents of this regulation from time to time and by publishing the amendment/supplementation notice on the duocthaofungi.com website and these amendments/additions will take effect from 00:00 minutes of the 6th day from the date of amendment/addition published on website duocthaofungi.com. By continuing to use the service on the duocthaofungi.com website after the amendments/additions are publicly posted on the duocthaofungi.com website, it means that the Member has acknowledged and agreed to comply with the provisions of the amendment that change/addition.